At 918kis, your privacy is not merely a promise — it is a technical and operational commitment we uphold every day. This document clearly explains how we collect, store, use, and protect your personal data as a player in Malaysia.
These are the six core principles that form the backbone of how we handle the personal data of every 918kis player in Malaysia.
Every piece of personal information you submit to us — including your name, ID number, and phone number — is automatically encrypted using TLS 1.3 protocol. No sensitive data is stored in plain text on our servers.
918kis only collects data that is strictly necessary to operate our services. We do not collect excessive data for purely commercial purposes. Each category of data has a clearly defined purpose that is documented internally.
918kis has never and will never sell, rent, or share players' personal data with advertisers, marketing companies, or any third parties unrelated to the operation of our platform.
The 918kis data infrastructure runs on enterprise-grade servers monitored around the clock by our cybersecurity team. Any suspicious access attempts are detected and blocked automatically in real time.
The 918kis Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We conduct regular compliance audits to ensure our practices remain up to date.
As a 918kis player, you have full rights to access, correct, or request deletion of your data at any time. Our request process is designed to be simple, fast, and free of unnecessary bureaucracy.
918kis understands that player trust is our most valuable asset. Without your trust, no platform can survive long-term. That is why we invest seriously in data protection infrastructure, rigorous operational procedures, and ongoing staff training — all to safeguard the privacy of every player who entrusts their personal information to us.
This Privacy Policy explains precisely what data we collect from you, how it is used, how it is protected, and what your rights are as a data subject under Malaysian law. This document applies to all users of the 918kis platform — whether accessed via website, mobile app, or any other digital channel we operate.
Important Note: By registering an account or continuing to use 918kis services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account and request data deletion.
918kis collects your personal data through several channels — directly from you during the registration process and platform use, automatically through web tracking technologies, and sometimes through legitimate third parties such as identity verification providers. The following are the categories of data we collect:
| Data Category | Specific Examples | How Collected |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Registration / KYC |
| Contact Information | Email address, phone number, residential address | Registration |
| Financial Data | Bank account number, bank name, transaction history | Deposit / Withdrawal |
| Game Data | Betting history, game preferences, wins/losses | Platform Activity |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Pages visited, session duration, clicks, and in-platform searches | Automatic / Cookie |
All data we collect is either provided voluntarily by you or generated naturally from your interactions with our platform. We do not purchase data lists from third-party data brokers for marketing purposes.
KYC (Know Your Customer): Our identity verification process may require a copy of your ID, a selfie with your document, or a recent bank statement. All KYC documents are stored in a secure system separate from regular operational data and accessible only by authorised personnel.
918kis uses the personal data we collect solely for legitimate and necessary purposes in operating a responsible online gambling platform. We will not use your data for any other purpose without first obtaining your consent.
Marketing: We may use your email address and phone number to send you 918kis promotional offers and updates. You may opt out of marketing communications at any time by using the "unsubscribe" link in any email or by contacting our support team.
The legal bases for our data processing include the fulfilment of a contract (the service agreement between you and 918kis), legal obligations, our legitimate interests in operating a safe and trusted business, and in certain cases, your explicit consent.
918kis has never sold players' personal data. However, there are specific situations where we need to share data with certain parties to ensure smooth service delivery and compliance with legal requirements:
Cross-Border Transfer: Some of our service providers operate outside Malaysia. In such cases, 918kis ensures that all data transfers are protected by data processing agreements that meet or exceed the security standards required under Malaysian law.
All third parties who receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific agreed purposes and may not use it for any other reason.
Protecting your data from unauthorised access, loss, or misuse is a top technical priority for 918kis. We invest in comprehensive security infrastructure that is continuously updated against the latest cyber threats:
Security Incidents: In the unlikely event of an incident involving your data, 918kis is committed to notifying you within 72 hours of becoming aware of it, in line with international best practices for data incident management.
While we take all reasonable precautions, no online system can be guaranteed 100% secure. You also play an important role in protecting your account — use a strong and unique password, never share your login credentials with anyone, and enable the additional security features we provide.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold. 918kis fully respects and facilitates the exercise of these rights:
You may request a copy of all personal data we hold about you in a readable format.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
In certain circumstances — such as account closure — you may request the deletion of your personal data.
You have the right to object to the processing of your data for direct marketing purposes at any time.
In certain situations, you may request that we restrict the way we use your data.
You may request your data in a structured, portable format that can be transferred to another service provider.
How to Submit a Request: To exercise any of the above rights, contact our privacy team via the support email listed at the bottom of this page. We will process your request within 30 business days. For complex or high-volume requests, additional time may be required and we will notify you in advance.
918kis uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored in your browser that help us recognise you on subsequent visits and understand how you use our platform.
We use the following types of cookies:
Cookie Controls: You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the 918kis platform.
918kis does not retain your personal data indefinitely. We have a clear retention policy based on legal requirements and platform operational needs:
When data is no longer needed and there is no legal obligation to retain it, 918kis will securely delete or anonymise it so that it can no longer be linked to you.
918kis is an online gambling platform strictly intended for individuals aged 18 and above. We take child protection very seriously and implement proactive measures to prevent underage access to the platform:
Child-Related Complaints: If you suspect that an underage individual is using the 918kis platform, please contact our support team immediately. We will investigate and take appropriate action within 24 hours.
For more information on how to protect your family members and play responsibly, please visit the Responsible Gaming us.
918kis reserves the right to amend or update this Privacy Policy from time to time in response to changes in law, technology, or our operational practices. Whenever a material amendment is made, we will:
Continued use of the 918kis platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Archive of Previous Policies: We retain previous versions of this Privacy Policy for reference. If you need a copy of an older version, please contact our support team and we will provide it within 5 business days.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 918kis handles your personal data, do not hesitate to reach out. Our privacy team is ready to assist: